Privacy Policy

Privacy Policy

This privacy statement explains ("Candee", “we,” “us,” or “our") how to collect, use and disclose your personal information related to the operation of Candee e-commerce platform.

What information do we collect?
Personal information is information that can be used to directly or indirectly identify you. Personal information also includes anonymous information with links that can be used to directly or indirectly identify you. Personal information does not contain information that has been irreversibly anonymized or aggregated, so no matter whether it is used in combination with other information or other information, it will no longer enable us to identify you.

We will only collect and use the personal information necessary to comply with our legal obligations and assist us in managing our business and providing you with the services you need.

When you register on our website, place an order, subscribe to our newsletter or respond to a survey, we will collect information from you.

When ordering or registering on our website where appropriate, you may be asked to enter the following information: your name, email address, mailing address and telephone number. However, you can also visit our website anonymously.

What do we use your information for?
We use the information you provide to us for the specific purpose for which you provided the information, as described at the time of collection, and to the extent permitted by law. The information we collect from you can be used in the following ways:

● Personalize your experience (your information helps us better meet your personal needs)

● Improve our website and your shopping experience (we constantly strive to improve our website products based on the information and feedback we receive from you)

● Improve customer service (your information can help us respond more effectively to your customer service requirements and support needs)

● Process transactions, including performing your payment and delivering the requested product or service purchase. Manage competitions, special promotions, surveys, events or other website functions

● Send regular emails. The email address you provide for order processing, in addition to occasionally receiving company news, updates, related product or service information, etc., can also be used to send you important information and updates related to the order.

Please note that if you agree to process your personal information, you can withdraw your consent. For example, you can withdraw your consent at any time by sending an email. The withdrawal will not affect the legality of any previous processing based on your consent .

Your rights
We take reasonable steps to ensure that your personal information is accurate, complete and up-to-date. You have the right to access, correct or delete the personal information we collect. You also have the right to restrict or object to the further processing of your personal information at any time. You have the right to receive your personal information in a structured and standard format, and to transfer your personal information directly to third parties where technically feasible. You can complain to the data protection authority about handling your personal information.

In order to protect the privacy and security of your personal information, we may ask you to provide information to enable us to confirm your identity and access to such information, as well as provide and maintain our personal information for you. In some cases, applicable laws or regulations require permission or require us to refuse to provide or delete some or all of the personal information we maintain.

You can send us an email to exercise your rights. We will respond to your request within a reasonable time. We will take all reasonable steps to ensure that your personal data is correct and up-to-date.

How do we protect your information?
You are responsible for the security and safety of your username and password on Candee. We recommend choosing a strong password and changing it frequently. Please do not use the same login details (email and password) on multiple websites.

In other words, we did implement a variety of security measures, including the use of secure servers. All the provided sensitive / credit information is transmitted through Secure Sockets Layer (SSL) technology and then encrypted into our payment gateway provider database, which can only be accessed by authorized personnel with special access rights to such systems, and requires Keep this information confidential. After the transaction, your private information (credit card, social security number, financial information, etc.) will not be stored on our servers.

Symantec ’s McAfee Secure scans our servers and websites every day and conducts a comprehensive external verification to protect your online security.

Do we use cookies?
Yes. Cookies are small files that the site or its service provider transfers to the computer's hard drive via a web browser (if allowed by settings). This enables the site or service provider system to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and collect aggregate data about website visits and website interactions so that we can provide you with better future Website experience and tools.

We may contract with third-party service providers to help us better understand our website visitors. However, these service providers are not allowed to use the information collected on our behalf to help us directly conduct and improve our business. For example, we use Google Analytics (a web analysis service provided by Google, Inc. ("Google")) to help us better understand how users interact with our website. Google Analytics uses cookies to collect information about the use of our website. This information is used to compile reports and create services to help us improve our website and related services. The report disclosed website trends, but did not identify individual visitors. The information generated by Google Cookies about your use of our website (including your IP address) may be transmitted to Google and stored by Google on servers in the United States. As required by law, or where a third party processes information on behalf of Google, Google may also transmit this information to a third party. Google will not associate your IP address with any other data held by Google.

On certain pages of our website, third parties that provide applications through our website may set their own cookies in order to provide services, track the success of their applications, or customize applications for you. For example, when you use a social media sharing button (such as Facebook or Twitter) to share content, the social network that created the button will record that you have performed this action. Due to the way cookies work, we cannot access these cookies, nor can third parties access the data in the cookies we use.

If you want, you can choose to have the computer warn you every time you send a cookie, or you can choose to turn off all cookies through your browser settings. Like most websites, if you turn off cookies, some of our services may not function properly. However, you can still contact customer service at to place an order.

Do we disclose any information to other parties?
We will not sell, trade or otherwise transfer your personal information to external parties. Does not include trusted third parties, as long as they agree to keep this information confidential, these third parties will assist us in operating our website, conducting business, performing payments, providing purchased products or services, sending you information or updates or otherwise To serve you. We may also publish your information when we believe it is appropriate to comply with the law, enforce our website policies, or protect the rights, property, or safety of us or others. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other purposes.

How long will we keep your information?
We will retain your personal information on the premise of meeting the purposes outlined in this privacy policy, unless required by tax, accounting or other applicable laws or allow a longer retention period.

Third-party links
Sometimes, we may decide to include or provide third-party products or services on our website at our discretion. These third-party websites have independent privacy policies. Therefore, we assume no responsibility for the content and activities of these linked sites. Nevertheless, we are still committed to protecting the integrity of our websites, and you are welcome to provide any feedback on these websites.

Terms and conditions
Please also visit our "Terms and Conditions" section to determine the responsibilities, disclaimers and limitation of liability for managing the use of our website in the "Terms and Conditions".

Change our privacy policy
If we decide to change our privacy policy, we will post these changes on the page, and / or update the privacy policy modification date below.

contact us
If you want to exercise one of the above rights, or have questions or complaints about this policy, please contact us by email: